DISABILITY SUPPORT SERVICES - MISSION AND VISION
At Jacks Place Care in Malvern, we take our roles seriously and always seek to ensure we are delivering compassionate care that promotes the dignity of our clients, while respecting their needs and wishes. Our site is at the foot of the Malvern Hills and provides a beautiful, exciting and stimulating setting in which we can support individuals in a group environment. Contact us today if you have any queries about us and our services.
OUR MISSION
Our mission is to empower our service users to unlock their full potential by providing meaningful activities, personalised, compassionate and evidence-based support, fostering independence and promoting inclusivity.
VISION STATEMENT – WHERE GROWTH COMES NATURALLY!
Our vision is for a world where every person with a learning disability is embraced, valued and equipped with the tools and confidence to thrive. We aspire to be a leading learning disability service that champions innovation, advocates for equal opportunities and inspires positive change in the lives of those we serve.
We are committed to supporting all service users so that they can continue their lives with dignity and independence while participating with members of their own communities. Jacks Place Care is committed to meeting the needs of those people entrusted to our care. We will ensure that service users are able to live the lives they choose.
All people who are supported by and work at Jacks Place Care and those who care for them will be treated with dignity and respect.
We aim to offer skilled care to enable service users to achieve their optimum state of health and wellbeing.
Individual choice and personal decision-making are the right of all service users, and this right is fully supported by all the people who work for Jacks Place Care.
The right of independence will be respected and encouraged for all service users.
The individual uniqueness of service users will be recognised and valued, and we will reflect this in our care plans and how we listen and respond to service users.
THE AIMS, OBJECTIVE AND PHILOSOPHY OF CARE AT JACKS PLACE CARE
Our objectives are to provide high-quality care to the local population and beyond, meeting individual needs in a safe, caring, effective and responsive environment by a well-led workforce with skills, knowledge and resources to meet the highest standards.
OUR AIMS
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To deliver quality care, based on the needs of service users
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To treat all service users equally whilst valuing their differences and respecting their human rights
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To safeguard service users from all forms of abuse whilst respecting their decisions
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To involve service users seeking feedback including complaints, compliments and ideas to improve the service
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To ensure we recruit and retain the right staff and maintain and improve their skills through the right training
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To act immediately to understand, respond to, and learn from incidents through established systems
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To deliver compassionate care that promotes service users’ dignity, respecting their needs, wishes and expectations
NEED MORE INFORMATION ON OUR DISABILITY SUPPORT SERVICES MISSION AND VISION?
Contact our friendly team at Jacks Place Care in Malvern.
Hannah 07793 940812